About Us

About Us

Brewed with Passion, Built for You

At RM, we believe that great coffee starts with great equipment. What began as a small idea has grown into a dedicated mission: bringing premium, reliable, and easy-to-use coffee machines into homes and offices everywhere.

We're a team of coffee lovers and product specialists who got tired of sifting through confusing options and low-quality machines. So we built the store we always wished existed one that curates only the best espresso machines, drip brewers, single-serve pod systems, and professional-grade equipment, backed by real customer support and honest advice.

Our Mission

To make exceptional coffee accessible to everyone, one machine at a time. Whether you're a home barista chasing the perfect espresso shot or an office manager looking to upgrade the break room, we're here to help you find the machine that fits your taste, budget, and lifestyle.

Why Choose Us?

  • Carefully Curated Selection — Every machine we sell is tested and vetted for quality, durability, and performance.
  • Expert Guidance — Not sure which machine is right for you? Our team is happy to help you choose.
  • Fast, Reliable Shipping — We get your order to your door quickly and safely.
  • Real Customer Support — Questions about setup, maintenance, or troubleshooting? We're just an email or call away.
  • Warranty & After-Sales Care — We stand behind every product we sell.

Our Promise

We're not just here to sell coffee machines — we're here to build a community of coffee lovers who care about quality, craftsmanship, and the little ritual that starts every good day.

Get in Touch

Have a question about an order, a product, or just want to talk coffee? We'd love to hear from you.

📧 Email: support@royalemode.com
📞 Phone: +44 7304 250183 (or 0118 931 2121)
📍 Address: Whitley St, Reading, Berkshire, RG2 0EG, United Kingdom

Customer Support Hours: [Monday–Friday, 9 AM – 6 PM]

Thank you for choosing Percolate, where every cup starts with the right machine.